[terryatjigsaw]

Hi Nicholas.

This incident was resolved the following morning, so no further assistance from yourself is needed... I thank you for the offer though, and apologies for not updating the forum post.

I continue to feel that the after hour communication channels for HostV are lacking, as there is no telephone support options, and the chat option is only for Cirtex. Cirtex chat only passes on information to HostV, and was not able to relay additional information back to me if HostV support is not responding to email during evening hours. Again, I do recognize that the issue was resolved the following morning. I have not checked to see if there have been any recent changes in communication channels.

Many thanks, Terry