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Old 12-19-2007, 09:37 PM
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Below is a quote that in my opinion best describes us as a company:


Quote:
What is a customer? A customer is the most important person ever in this company, in person or by mail. A customer is not dependent on us, we are dependent on him. A customer is not an interruption of our work, he is the purpose of it. We are not doing a favor by serving him, he is doing us a favor by giving us the opportunity to do so. A customer is not someone to argue or match wits with, nobody ever won an argument with a customer. A customer is a person who brings us his wants and it is our job to handle them profitably to him and to ourselves.

Cheers