Newbie up and running thanks to support

[ebiztube]

Being a newbie to vds, I had no idea how to set anything up. Support was awesome and did everything I needed, so far, to help me get my site up and running.

Some tips to help you get through to customer service:

Only include one problem/issue at a time in the support ticket.

After that issue is fixed, keep the same ticket open and report next problem/issue.

They had me up and running in a few hours and I think I probably messed something up when I tried to set everything up myself.

Thanks again to support for the quick response and help to make this transition from shared hosting to vds easy for a newbie.


Brian

[HostV Admin]

Hi Brian

Thank you for your kind comments and feedback. We'll continue to do our best and thanks for sharing your tips

Cheers

[ebiztube]

Once again I had a problem getting everything up and going, and once again Support came through very quickly.

I had a problem with cirtex shared hosting in the past and left them, found a good shared hosting that worked for awhile. You seem to have worked out alot of your support issues.

I am new to vps and still have no idea what I am doing, but I know that I can contact support and they will help get me going.

Hopefully this is the beginning of a long relationship.

Thank you,

Brian