Hi,
Some good news, yesterday we have successfully migrated our billing system to a new platform. This new platform provides several new features including auto-upgrade/downgrades, easier billing management, and better helpdesk integration.
Now you can login to helpdesk or billing and be auto-logged in to both at the same time and auto-login much easier to both systems without any trouble. Look out for new features, products, addons and much more, even freebies!
Unfortunately for customers paying via PAYPAL Subscriptions* we did need to cancel all paypal subscriptions as it will not register with the new billing system until you re-subscribe again in the next invoice.
We apologise for this inconvenience but we encourage you to login to billing to see the new setup and there is also a "THEME" Switcher at the bottom. If you have any questions we are available 24/7 on live chat to assist but for billing queries please contact our helpdesk.
You may reestablish your paypal subscription once your next invoice is generated, however we recommend switching to direct Credit Card payment for fastest and easiest transactions.
To do so please
1) Update your account via
https://billing.cirtex.com -> MY ACCOUNT -> Change Credit Card Details -> Update with your Credit Card
2) Contact billing and let us know you want to setup on credit card payments for future.
That's it for now and thank you again for choosing HostV!
Best Regards,
HostV Staff