#1 (permalink)  
Old 06-02-2009, 04:30 PM
Junior Member
 
Join Date: Jun 2009
Posts: 1
Default Couple Questions

1. How long does it take to get a VPS set up after payment?
2. Why is live chat support rarely available?

Thank you
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  #2 (permalink)  
Old 06-04-2009, 07:53 PM
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Join Date: Dec 2007
Posts: 586
Default

Hi

Feel free to email sales@hostv.com for fastest response, but to answer your questions

1) Usually 15-30minutes for welcome email, and 1 hour total for installation.
2) Live Chat support is for sales/billing mainly and level-1 support if available, best way is reach us via helpdesk & email and we have level-3 staff on helpdesk 24/7/365

Cheers
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